Privacy Policy
Privacy Policy
Last updated: October 16, 2025
1. Introduction
Welcome to Urban Forest Landscaping (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://www.urbanforestlandscaping.ca (the “Site”) or communicate with us.
By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information to provide you with better service and improve your experience. The types of information we may collect include:
a. Personal Information
When you contact us, request a quote, or fill out a form, we may collect:
Name
Email address
Phone number
Property address (for service quotes)
Any other information you voluntarily provide
b. Automatically Collected Information
When you visit our Site, certain information is automatically collected, such as:
Your IP address
Browser type and version
Device information
Pages visited and time spent on our Site
Referring website or search term
We may use cookies and similar technologies to improve site functionality and analyze traffic patterns.
3. How We Use Your Information
We use your information to:
Respond to inquiries and provide estimates
Schedule and deliver landscaping services
Improve our website and overall customer experience
Send occasional updates, offers, or promotions (only if you’ve opted in)
Comply with legal requirements
4. How We Share Your Information
We do not sell or trade your personal information.
We may share information only with:
Trusted service providers who assist in operating our business (e.g., website hosting, email communication, analytics)
Legal authorities if required by law
All third parties are contractually obligated to keep your data secure and use it only for the purposes we specify.
5. Cookies and Analytics
Our Site uses cookies to enhance functionality and measure performance.
We may use Google Analytics or similar tools that collect data using cookies to understand how visitors use our website.
You can manage or disable cookies through your browser settings.
Learn more about how Google uses data here: https://policies.google.com/technologies/partner-sites.
6. Google Ads & Remarketing (if applicable)
Urban Forest Landscaping may use Google Ads or remarketing to advertise to previous visitors.
This means third-party vendors, including Google, may show our ads on other websites based on your previous visits to our Site.
You can opt out of Google’s use of cookies or personalized ads by visiting https://adssettings.google.com.
7. Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
8. Your Rights
You have the right to:
Access and correct your personal information
Withdraw consent for marketing communications at any time
Request deletion of your data (where legally permissible)
To exercise these rights, please contact us at info@urbanforestlandscaping.ca.
9. Data Security
We take reasonable administrative, technical, and physical steps to protect your information against unauthorized access, alteration, disclosure, or destruction.
10. Links to Other Websites
Our website may include links to other sites for your convenience. We are not responsible for the privacy practices or content of those external sites.
11. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 13.
12. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this page regularly to stay informed about how we protect your information.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Urban Forest Landscaping
📍 Burnaby, BC, Canada
📧 info@urbanforestlandscaping.ca
🌐 https://www.urbanforestlandscaping.ca
